Mireluxavo Privacy Protocols
This document explains how Mireluxavo handles personal details collected through our dress store website. Operating out of Sheung Wan, Hong Kong, our business respects the privacy of every individual who visits our online shop. We aim to collect, process, and retain your details with complete openness.
Our operations strictly adhere to the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong . By browsing our website, placing orders, or contacting us, you agree to the practices outlined in this outline.
What Information We Collect
We collect personal details that you provide directly to us during your shopping experience. These details help us fulfill purchases, deliver items, and offer assistance when needed.
- Order Details: When you buy a dress, we ask for your full name, shipping address, billing address, email address, and contact number.
- Account Creation: If you set up an account, we maintain your profile details, past order history, and saved preferences.
- Communication Records: When you write to us via email, we keep track of your messages to resolve questions or track ongoing requests.
- Browsing Data: Our systems automatically gather standard device information, such as IP addresses, web browser versions, time zones, and site navigation patterns.
Purpose of Personal Details Collection
Every piece of information gathered serves a clear administrative or commercial purpose. Under the PDPO framework, we collect details only when necessary for valid business activities, which include:
- Fulfilling Orders: Processing transactions, preparing dresses for dispatch, and sending shipment updates.
- Customer Assistance: Addressing inquiries regarding sizing, stock status, delivery times, or returns.
- Site Improvements: Reviewing browsing habits to fix operational bugs, streamline site performance, and adjust inventory options.
- Legal Compliance: Keeping required business records and meeting statutory requirements established by local authorities.
We do not sell, rent, or trade your personal details to third parties for marketing purposes without your clear consent.
How We Share Your Information
To maintain daily operations, we share specific details with external service partners who perform duties on our behalf. These external service providers receive only the minimum information necessary to complete their assigned functions:
- Delivery Partners: Couriers receive recipient names, addresses, and telephone numbers to deliver parcels throughout Hong Kong and specified regions.
- Payment Processing Services: External payment platforms process payment credentials securely during checkout.
- IT Support Services: Functional service teams assist with hosting, maintenance, and database management.
All operational partners must respect the confidentiality of your information and handle data in line with PDPO principles.
Cookies and Digital Tracking Tools
Our website uses cookies to recognize your browser, maintain items in your shopping bag, and remember past choices. You have the option to alter your browser settings to block or delete cookies. Note that disabling cookies may affect certain site capabilities, such as smooth checkout navigation.
Data Protection Rights Under Hong Kong Law
Under the Personal Data (Privacy) Ordinance (PDPO), Hong Kong residents hold specific legal rights concerning their personal details held by our business:
- Right to Access: You may request copies of personal details held in our system.
- Right to Correction: You may ask us to update or amend inaccurate details.
- Right to Erasure: You may ask for account deletion, subject to statutory record-retention requirements.
To submit a data access or correction request, write directly to our administrative team at dress@mireluxavo.com.
Physical and Digital Storage Standards
Your information is stored using protected electronic systems and secure servers. We limit access strictly to workforce members who require the information to perform their daily duties. We keep personal data only for as long as necessary to complete orders, fulfill tax obligations, or satisfy legal requirements.
Contacting Our Office
For questions, privacy requests, or additional information regarding our data practices, reach out through the following channels:
- Email: dress@mireluxavo.com
- Postal Address: Lee Kee Commercial Building, Queen's Road Central, Sheung Wan, Hong Kong